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2020/10/08 1:32:46 #CALMIsContagious / #CALMIsCourageous Agency Social Media Guide

This guide provides law enforcement agencies with everything needed to inform communities of the efforts...

This guide provides law enforcement agencies with everything needed to inform communities of the efforts officers are making in order to ensure that they are working to strengthen and build positive relationships with residents. This guide is a companion piece to the Crisis to C.A.L.M. Series.
2020/10/08 12:56:20 From Crisis to C.A.L.M.—Provide Alternatives for a Peaceful Resolution

Step 5) Provide Alternatives for a Peaceful Resolution. A peaceful resolution is always the goal, but...

Step 5) Provide Alternatives for a Peaceful Resolution. A peaceful resolution is always the goal, but sometimes is not feasible. This poster provides information on the importance of working toward a peaceful resolution during high-stress calls. This poster should be used in conjunction with the other posters of this series. See the agency guide for further information.
2020/10/08 12:55:45 From Crisis to C.A.L.M.—Use Active Listening

Step 4) Use Active Listening. This poster provides information on the importance of active listening and not...

Step 4) Use Active Listening. This poster provides information on the importance of active listening and not just listening to respond, especially during a high-stress call. This poster should be used in conjunction with the other posters of this series. See the agency guide for further information.
2020/10/08 12:55:05 From Crisis to C.A.L.M.—Control Your Emotions

Step 3) Control Your Emotions. This poster provides information on the importance of controlling emotions...

Step 3) Control Your Emotions. This poster provides information on the importance of controlling emotions during a high-stress call. This poster should be used in conjunction with the other posters of this series. See the agency guide for further information.
2020/10/08 12:54:25 From Crisis to C.A.L.M.—Maintain A Tactical Advantage

Step 2) Maintain A Tactical Advantage. This poster provides information on the importance of maintaining a...

Step 2) Maintain A Tactical Advantage. This poster provides information on the importance of maintaining a tactical advantage when arriving at a call. This poster should be used in conjunction with the other posters of this series. See the agency guide for further information.
2020/10/07 2:18:51 From Crisis to C.A.L.M.—Perform A Threat Assessment

Step 1) Perform a threat assessment. This poster provides information on arriving at a call and conducting a...

Step 1) Perform a threat assessment. This poster provides information on arriving at a call and conducting a threat assessment. This poster should be used in conjunction with the other posters of this series. See the agency guide for further information.
2020/10/07 2:18:43 From Crisis to C.A.L.M.—Overview From Crisis to C.A.L.M.—Overview

The first poster in the Crisis to C.A.L.M. series outlines the five steps to take a difficult situation from...

The first poster in the Crisis to C.A.L.M. series outlines the five steps to take a difficult situation from crisis to calm. See the agency guide for further information.
2020/10/07 2:17:00 From Crisis to C.A.L.M. From Crisis to C.A.L.M.

A C.A.L.M. officer brings calm to a crisis or difficult situation. Print this visor card with the overview...

A C.A.L.M. officer brings calm to a crisis or difficult situation. Print this visor card with the overview of the concept of C.A.L.M.
2020/09/25 7:58:28 Refining the Role of Less-Lethal Technologies: Critical Thinking,...

This publication discusses the role of less-lethal weapons, their role, and options for defusing difficult...

This publication discusses the role of less-lethal weapons, their role, and options for defusing difficult situations.
2020/03/26 3:40:19 Policing Protests: Lessons From the Occupy Movement, Ferguson &...

This publication discusses general principles regarding police response to protests based upon the...

This publication discusses general principles regarding police response to protests based upon the experiences of cities examined, recent protest events, and the findings from scientific research on policing and protests. The goal of the publication is for agencies to apply the principles outlined in the guide to their own policies and practices.
2019/11/07 3:02:28 Policy Review: Portland Police Bureau Can Improve Its Approach to...

This publication reviews a "free speech" rally that took place on June 4, 2017, in Portland, Oregon, and...

This publication reviews a "free speech" rally that took place on June 4, 2017, in Portland, Oregon, and suggests way in which the situation could have been handled better.
2019/10/31 6:35:28 An Investigation of New York Police Department’s Officer Wellness and...

This report establishes the support services available within NYPD and gives recommendations for providing...

This report establishes the support services available within NYPD and gives recommendations for providing better support to officers experiencing various types of trauma, depression, and other mental health issues. It also identifies ways in which officers may need assistance from their departments including managing critical incidents, impaired performance, retirement, and mental health services.
2019/09/18 4:15:36 When Less (Force) Is More: De-Escalation Strategies to Achieve...

This publication discusses de-escalation policies within police departments, using several situational...

This publication discusses de-escalation policies within police departments, using several situational examples of de-escalation tactics. The authors stress the importance of clear communication as one of the key elements of de-escalation and how it can help with community relations and responses to individuals with mental illnesses and substance use disorders.
2019/06/18 5:16:53 Law Enforcement Officers Respecting Service, Restoring Honor for Vets...

This white paper discusses community-based approaches to de-escalate veterans in crisis within communities. ...

This white paper discusses community-based approaches to de-escalate veterans in crisis within communities. Law enforcement officers provide their views of veteran response teams.
2019/02/07 6:27:01 Responding to Individuals in Crisis Responding to Individuals in Crisis

This online training module is designed to help law enforcement officers identify the behaviors associated...

This online training module is designed to help law enforcement officers identify the behaviors associated with an individual who may be experiencing a crisis. It provides officers with tools and tactics to assist in responding to a person in crisis. The tactics and techniques identified support efforts to enhance the safety of officers, the individual in crisis, and the general public.
2018/11/08 4:41:32 Unholstered: When Texas Police Pull the Trigger

The Texas Tribune’s Unholstered project presents the results of a nearly yearlong investigation into when and...

The Texas Tribune’s Unholstered project presents the results of a nearly yearlong investigation into when and why officers used lethal force in Texas, examining shootings that occurred between 2010 and 2015.
2018/08/13 3:11:40 Crisis Intervention Team Law Enforcement Coordinator

This document provides a detailed description of the roles and responsibilities of law enforcement...

This document provides a detailed description of the roles and responsibilities of law enforcement coordinators on crisis intervention teams.
2018/08/13 3:05:50 Crisis Intervention Team (CIT) Memphis Model

This document provides a description of the development and benefits of the Crisis Intervention Team (CIT)...

This document provides a description of the development and benefits of the Crisis Intervention Team (CIT) Memphis model.
2018/06/05 2:30:54 What You See What You See

This poster serves as a reminder to law enforcement officers de-escalating a situation that what they see may...

This poster serves as a reminder to law enforcement officers de-escalating a situation that what they see may not be the whole picture.
2017/11/17 4:07:13 The Deadly Mix: Violent Encounters The Deadly Mix: Violent Encounters

This study examines the discrepancy between how officers and offenders perceive the same situation and what...

This study examines the discrepancy between how officers and offenders perceive the same situation and what might cause such perceptual discrepancies and distortions.
2017/09/25 3:49:45 Increase Officer Safety by Defusing Difficult Encounters

This poster outlines de-escalation techniques that officers can utilize to increase officer safety during...

This poster outlines de-escalation techniques that officers can utilize to increase officer safety during citizen interactions.

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